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Project CompleteThe total number of people assisted with advice was 4,318! Changes to the welfare benefits system including the introduction of Employment Support Allowance and the requirement for individuals on Incapacity Benefit to undertake a work capability assessment greatly increased the need for this service. Tough times are ahead for DUWC following the decision by Derbyshire County Council to withdraw core funding, but they hope to provide as full a service as possible into the future.

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About the project...

Derbyshire Unemployed Workers' Centres (DUWC) provide free, confidential and independent welfare rights advice at a variety of times and locations across the district. An informal appointment system was introduced for drop-in sessions, and where appropriate, telephone advice and home visits were carried out.  Tribunal representation, for users wishing to appeal against decisions made by the Department for Work and Pensions or HM Revenue and Customs regarding benefits and credits was offered, and where possible, on-site redundancy advice.

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